InventHelp/Technosystems seriously misrepresented and depreciated my botanic round-glass mini-greenhouse germinator invention (for seed germination, different sizes for seedlings, small plants, aquatic plants) in their InventHelp BIP (Basic Information Report). I gave InventHelp around 8-10 pages of detailed information of my invention, sizes and usage, and photos of my invention's prototype in action, and more in person.
They used only about 25% of the information I gave, did not include photos of the prototype in action I gave them, and seriously twisted my invention in their writeup so that my invention would not work according to their writeup. They did not let me preview the InventHelp BIP report before it went to print. When I found out I could not preview the InventHelp BIP report, I canceled with InventHelp, but I received the BIP report a week later and it so seriously misrepresented and depreciated my invention that I could not use it and returned it. The InventHelp BIP report had a typo in my invention title that appeared throughout the BIP report, and their faulty writeup was the basis of their BIP marketing data on my invention as they wrote "poured water" into it, instead of "spray mist" as in the information I gave them.
Worse than this, and it looked intentional. The typo ("grass" instead of "glass" made it look as though my germinators were for mainly grass seed when for many types of seed species--ornamentals, crop, etc). The InventHelp BIP report made it look as though I was a youngster with a semi-developed idea, when an adult with a working prototype. I sent the InventHelp BIP report back to them as it was useless and asked for a full refund and they are trying to just give me a partial refund.
Out of the $945.00 they charged for the horrible InventHelp BIP report, they still owe me a refund of $140.00. They tried to suggest that the problem may have occurred due to miscommunication between their NYC (Manhattan) and Pennsylvania offices, but that does not explain their serious depreciation and misrepresentation of my invention that looked intentional.
This was my first developed invention, and InventHelp made it a negative experience. I reported InventHelp to the Better Business Bureau.