Mike of Dallas, TX.  InventHelp is very thorough.
I love the information package that has everything in it and the surveys gave me comfort. When I did not check one of the boxes because I didn't understand it, somebody called me immediately. We discussed it and once I'm okay with it, they sent me a new survey and we went from there. I also like the follow-up and the materials.
All of these have potential, but we haven't started talking to manufacturers or to the marketers. It's where it will really tell whether it's a good service or not. But right now, with getting the press release done and getting the patent, which is a big step, the attorney has been fabulous to keep me informed and I'm very happy at this point. The sales representative, Richard, is very precise and everything he said was absolutely correct.
I'd ask a question and he flat wouldn't give me an answer if it was something too subjective, and I appreciated it. I called him yesterday for a very short question and he called me back within ten minutes. At my age and the things that I've been through in my life, I've learned to understand the oversell/under-deliver. InventHelp has broken that mode.
I really expected a lot less and got more than I expected. I'm a pretty tough judge. Up to this point, they have done every single thing they said they would do. I asked to hold off on the brochure until we got to a patent pending and it's what we did.
They sent me a draft and let me review it. I couldn't have asked for better.
Product or Service Mentioned: Invent Help Invention Service.
Reason of review: Good customer service.