Invent Help's reply to:

Invent Help - Failed service

We are responding to this post. The respondent contracted with InventHelp for the first stage of our services, the preparation of a Basic Information Package (BIP) report on her invention. The BIP assembles basic information about an invention, idea, concept or new product and the history of its development in a report format. In addition, a Preliminary Patentability Search and Opinion (PPSO) was conducted for the idea by a patent law firm to which InventHelp refers its clients’ patent work. The total cost of these services was $925. The respondent however, did not pay for the services he received and still owes $470.

Nevertheless, we reached out to the respondent in an effort to address his concerns. While we do not agree with the respondent’s comments, simply in good faith, we worked together and arrived at a mutually agreed upon resolution.

ID
#1077942 Review #1077942 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

I have a new idea and my experience with Inventhelp was disappointing and I'm trying to get the money I paid to inventhelp with no success Ahmed 8509602426

Invent Help Customer Review from Washington, DC

Darryl of Washington, DC I thought I had something that the public would like to see that's why I went to InventHelp. And also it would be some kind of an investment. I had great help and support from them. I've been talking with my buddy, Mr. ** and we went over the patents with the product and a lot of information that they gave about it. The service that he's provided, I feel is putting me in the right direction to go and proceed to make a good product for the public. InventHelp helps people with the dreams to become a reality and the steps that they help you with to create your reality is something I'm really looking forward to.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079405 Review #1079405 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Review from El Torro, California

David of El Torro, CA I have been working with InventHelp for at least two years. The licensing department has been fabulous and super easy to work with. Theyve been very quick to react to us, whether it is in the request of prototypes or requests for license, exclusive relationships that were doing, product availability and delivery of product. If every partner of ours was like them, we'd be a lot bigger of a business.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079399 Review #1079399 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Review from Dallas, Texas

Deidrick of Dallas, TX InventHelp is one of the greatest organizations I've ever encountered. They took care of me from beginning to end. Very organized, extremely supportive, very understanding. The patent attorney that I had, Carl, was very supportive. He followed up with me on a regular basis. For example, if I called him, he wouldn't wait til the next day. It would be within the next 30 minutes or I would get an email as a follow up. I would refer InventHelp to anyone that has any interest in Intellectual Law. It was a great experience for me - very enlightening and educational.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079398 Review #1079398 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Review from Atlanta, Georgia

Robert of Atlanta, GA I saw the George Foreman commercial on TV about InventHelp. The representative has been absolutely superb. Im very confident working with him. I have no reason to expect that would change. Were moving forward. The products that I have received, the first book and the patentability study and all that, and then later from corporate I got a packet that outline where the steps, where we go from here. Really great. Im very comfortable.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079402 Review #1079402 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Review from Norfolk, Virginia

Tracy of Norfolk, VA The reps at InventHelp are very knowledgeable, helpful and have given me the cost upon the cents. Everything's been good. Only thing is a timely process but I guess it takes time to get everything done. It's been a fun, exciting and adventurous experience. I'm very satisfied and will recommend them all the time.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1075301 Review #1075301 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Customer Review from Lewisberry, Pennsylvania

Shelby of Lewisberry, PA I have had the pleasure of meeting with Mr. ** in Lancaster. He made it very clear that only the marketplace can determine if my product will be successful. He laid out the steps that we will be taking to present my product to manufacturers and other companies that may be interested in buying or giving me a royalty for my idea. He told me that it is difficult to be successful, but it is not impossible. He made things very, very clear and easy to understand. I appreciate how honest Mr. ** is. I look forward to working with him.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079403 Review #1079403 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Review from Harrisville, Rhode Island

Dana of Harrisville, RI Their reps were very professional and thorough. They work you through a process that is very intricate and unfamiliar. Then they charter you through a course that you can do it on your own. But by the time you're done, you're spending a lot more money than you probably have to. They provide lawyers, patent searches, patent lawyers, and then you call them and if you have to leave a message, they call you back. They also follow up with your leads. I've been working with them for four years and it's been a great experience. It's an invention help made easy.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1075302 Review #1075302 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Review from Los Angeles, California

Dennis of Los Angeles, CA Even though I didnt know anything about it, everything sounded quite straightforward to me. Since everything sounded fine, I went with InventHelp and I couldn't have gotten any better help than what I got from the guy I first started with. Once that was done, I went over to the customer service and so far, so good. I've now been working with them for a year and a little and the entire program is for two years. For those 24 months, they will be my distributor and for everything that's gonna happen, I have to know what and to whom we're selling. After the program, I can continue with them if I want to, or I can go on my own, to Shark Tank, or do whatever else that I wanna do to continue my business. So far, my experience with them has been very good and at this point, I have and would recommend them to somebody else.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1075303 Review #1075303 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Customer Review from Madison, Tennessee

Jeana of Madison, TN I had a couple of inventions and I went into an InventHelp local office here in Gordonsville, Tennessee and spoke with the representative there. We determined that one of my inventions would probably go over better than the other and he got everything started. He was knowledgeable and explained everything thoroughly. So far, it has been a very good experience with InventHelp. It's very easy to get in touch with them. If I ever have any questions, I always give them a call and they're very detailed. They're very professional and they don't call and bug me. Now, we're waiting for someone to pick us up and get everything started for us. This is a learning process for me, but the overall service has been exceptional.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1075304 Review #1075304 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Company Review from Hamilton, Ohio

Dennis of Hamilton, OH I had an idea of something and everybody was telling me to patent and market it but I had no clue how to do that. When I saw George Foreman on TV advertising InventHelp, I got online and checked it and thought of giving them a try. I got into their office in Cincinnati, Ohio and their agent, Heidi, explained the process very thoroughly. At first, being as slow as I am, it was information overload. I read the material and went back for another interview with her and she answered a bunch of my questions. It was a lot better than just reading something online so it worked out well. She was extremely helpful and we had a good relationship. They've already done the patent search to see if anything like what I have is out there and they couldn't find anything so I've applied for a patent. They showed me what my thing would look like on a laptop, which was fine with me. They have a VIBE show and I was told that they had my thing there for industry people to look at and see if there's anybody out there willing to have an interest in making it and marketing it. I went to the show today and I kind of felt sorry for the girls as they weren't able to help me as quickly as they'd like to because they were swamped. I was standing there and looking around and one of them apologized. I told them it's okay as I can see what's going on. So far, I'm very happy with my experience with InventHelp and I'd recommend them to anybody. I've been treated fairly and everything seems to be okay. I've been very nervous and scared to death to pursue this and I still am. I had to take a sizable amount of money out of my pension to pay for it. There are bazillions of product potentials that are out there and I feel like my little tool is floating on a sea of thousands of others. I don't fully understand how somebody would find what I got and pursue it. But Heidi has been very good to me and helped me along to ease some of the stress. I've also done a lot of praying and most of that has helped put me at ease. This is at the point where it's out of my hands. It's either going to fly or not. So, I hope it works out.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1075305 Review #1075305 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Company Review from Las Vegas, Nevada

Tracee of Las Vegas, NV They've been most helpful in helping me to gain what I needed with my invention. The way that they've outlined everything for me has been wonderful.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079406 Review #1079406 is a subjective opinion of poster.
Reason of review
Good customer service

Invent Help Company Review from Fort Lauderdale, FL

Cynthia of Fort Lauderdale, FL I submitted a product at InventHelp and it was patented. They were very, very good with helping me - they tried to help me to get manufacturing and license deals. Everything went well with them. This is a good company. If you have a product that you want to get patented, that's where you go.
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Invent Help is a paying client of Opinion Corp and utilizes its services to proactively identify and correct customer service issues.

ID
#1079404 Review #1079404 is a subjective opinion of poster.
Reason of review
Good customer service
Invent Help's reply to:

Invent Help - THEY TOOK MY MONEY AND RAN WITH IT!!!!!!!

This respondent contracted with our company over 1 ½ years ago for assistance in submitting his invention to industry in the hope of obtaining a good faith review. His services were being performed and nearly completed in accordance with his contract until such time that he stopped paying for the services.

The respondent’s description of his initial meeting with us is inaccurate and misleading. We make it clear that we do not evaluate or appraise the merit or marketability of inventions in any way and that there are no guarantees of success. He acknowledged this, in writing, before, during and even after contracting with our company. In fact, in a discussion with us he stated he “…knows that there are no guarantees. The sales representative made it very clear that it is up to a company…”

We do not understand his remark with regard to a similar product and we made no such statement to the respondent. In fact, throughout the term of the services, we have no record that the complainant expressed any of the concerns stated in this review. To now at this late date to make these unsubstantiated and false claims against our company is unfair.

We upheld our contractual obligations and the respondent should do the same and pay for the services he received. In fact, he still owes several thousand dollars, most of which is past due.
ID
#1039096 Review #1039096 is a subjective opinion of poster.
Reason of review
NOT DELIVERED AS PROMISED.
Preferred solution
Full refund
Invent Help - THEY TOOK MY MONEY AND RAN WITH IT!!!!!!!
Invent Help - THEY TOOK MY MONEY AND RAN WITH IT!!!!!!!

WHEN WE FIRST MEET THEY SAID THE IDEA WAS GREAT AND UNIQUE VERY DIFFERENT AND ONE OF A KIND. THEN CAME THE PAID 4,500 UP FRONT; THEY ASSURED ME NO ONE'S INVENTION WAS LIKE THE ONE I GAVE THEM, THEY TOOK MY 4,500 DOLLARS, AFTER MONTHS OF NOTHING, THEN THEY SAID IT WAS TAKING LONGER CAUSE THEY HAD SIMILAR ONE TO MINE.

WHEN THEY WERE TAKING MY MONEY THEIR WERE NONE ALIKE TO MINE! THEN I WAS MAKING PAYMENTS EVERY MONTH, UNTIL I STOPPED I HAD PAID ANOTHER 3,000 OR 4,000. AND STILL NOTHING!

THEY SHOULD BE ACCOUNTABLE FOR TAKING PEOPLE'S MONEY AND HAVING NO RESULTS... SOMEONE SHOULD PUT THEN IN JAIL!!!!

Invent Help's reply to:

Invent Help - Invention Service Review

This respondent initially contracted with InventHelp for the preparation of a Basic Information Package (BIP). The BIP assembles basic information about an invention using standardized marketing information as well as information which the inventor provided to us. We also refer our clients to a patent attorney for the preparation of a Preliminary Patentability Search & Opinion.

The respondent then proceeded to contract with our company for assistance in submitting his invention to industry in an attempt to obtain a good faith review. InventHelp also referred his invention to a patent attorney in an effort to obtain a patent. Our records indicate that his InventHelp services were completed in their entirety and in accordance with his contract. The respondent, on the other hand, did not uphold his end, stopped paying for the services, and still owes nearly $7000.

The respondent’s claim that our contracts promise a refund if an identical patent is found is untrue.

The respondent is upset that his patent was denied. While this is unfortunate, the respondent acknowledged in writing, not only during, but also after contracting with our company that there is never a guarantee that the US Patent & Trademark Office will issue a patent and that a patent can be denied at anytime. We reached out to the respondent in a good faith attempt to resolve this matter and offered a fair resolution to his concerns.
ID
#1027764 Review #1027764 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy

So recently inventhelp admitted that my Patent was no good because there was already a pre existing patent filed. However, they could not refund me my full 7,048 dollars they gotten from me on the false pretense of investing into a good patent.

But they will, however, give me the 1,400 I paid for the patent and the 400 dollars filing fee, which by their standards, is a pretty good deal in which I should jump on. So this is their analogy.... If they steal a man's house from him and they offer to give him his cloths out of his closet, then he should be thankful. Within their contract they promise to refund you your full patent research money if they find an identical patent.

And of course you wouldn't see a need to invest an additional 12,000 into a non profitable patent. So to get around that they just tell you that your patent is good and if they find anything identical then they are only responsible for the patent research and filing fee and not the thousands of dollars taken to market it. It's a scam... A well thought out scam.Put a known Celebrity on the face of your business and you can scam the world.

Don't do it people. Nasty attitudes and entitlements are what your up against.