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Nearly 3 years ago, this respondent contracted with our company for assistance in submitting his invention to industry in an attempt to obtain a good faith review. We also referred the respondent to an independent patent attorney for the preparation and prosecution of a design patent on his idea. As a result of that patent referral, the respondent was granted a utility patent for his invention. With regard to our submission services, our records indicate that his services were performed in accordance with his contract, in their entirety and in a timely manner.

There are some inaccuracies in this complaint. With regard to the respondent’s comment regarding a DVD of his product, we confirmed with him that he did not contract nor did he pay for that service. The complainant’s statements regarding the companies in our InventHelp® Data Bank to which we submitted his invention are inaccurate. Our Data Bank consists of companies that have agreed to review InventHelp inventions in confidence and they tell us what types of product ideas they wish to review. We also explained in detail how we individually selected each company to which we submitted his invention. We also investigated these specific companies and believed all were suitable and appropriate choices for the complainant’s invention.

InventHelp has been in business for over 35 years. We have a superior record of performance and integrity in a very difficult industry. We do what we promise, and we back it up in writing. While we believe InventHelp® has executed more licensing agreements than any other competing invention submission company, success is not typical. For most inventors, success is the exception, and not the rule. We would like nothing more than for all of our inventors to have success, but unfortunately, that is not a reality. We are extremely proud that we go to great lengths to make inventors aware, both verbally and in writing, of the difficulty in bringing a new product to market. However, despite our efforts to inform inventors of this difficulty, some inventors become upset with InventHelp if their inventions do not become commercially successful.

While we do not believe this to be a valid complaint, we nevertheless reached out to the respondent and amicably resolved his concerns. We are pleased that the respondent updated his post and rating regarding our company as we have done nothing wrong. Thank you for bringing this matter to our attention.

Sincerely,

LARK BLASI
Compliance Manager

According to this complaint, this consumer’s services would have been completed over 10 years ago. Due to the amount of time that has elapsed, the fact that we no longer have physical records, no working telephone number to reach the client and no response to an email we sent to him, it is virtually impossible to adequately respond to the allegations in this complaint.